Marketplace Package is different from other Packages.
Shari Andrews
To have a different Marketplace package and sequence from the main packages and sequence is very confusing. We need to merge this. Save the business owner from duplicating packages and sequences. Need it to be more streamline.
Also, there are too many back and forth pages when it comes to buying a package. Because the client has to create an account, then verify their email, then log in. Then go back to find the Marketplace page where they began. Log in again. Then purchase. Then the autofill works but doesn't register properly. They have to actually type it in. When the client journey is so convoluted with multiple steps, one may give up. It should be 1-2-3.
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Yani Burmeister
Sign up process is a nightmare! Needs fixing.
Mathew Watson
Agreed. I just ran traffic to marketplace with paid ads and while the ads were very successful I had zero messages or sales and I feel like it’s partially because of all the barriers mentioned in the comments here. I will be running my traffic to Wix now.
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Kate McLellan
Agreed. I’ve had clients complain and get frustrated because signing up seems far too labor intensive for such a simple thing.
Is there a need for the online interface? Having everything (billing, subscription info, verifications. Etc) in the app would make things easier for everyone.
Nicky T
I agree - the steps it takes to sign up is very long and back and fourth.